|
GENERAL TERMS &
CONDITIONS
Dear
prospective Guest
These
general terms & conditions apply to all safaris, independent travel
tours & transactions undertaken
directly with Southern
Skies - Personal Safari Hosts, or indirectly through
Destination Namibia. We tried
to keep it as
simple as possible, yet still cover all the aspects
of your negotiations with us. All our safaris
are professionally
planned and executed with the
utmost care - with your safety, comfort and personal
preferences in
mind. All those who have
gone before, will vouch for the excellent value for money received
from Southern
Skies.
Direct
booking with us, using the Internet, guarantees four distinct advantages:
-
Quick & effective personal response to your enquiry - normally within 24
hours
-
The entire communication/negotiation process takes place via Internet &
e-mail
-
You deal and communicate with ONE person, who will arrange your entire tour
-
Payments are hassle-free and easily executed via electronic money transfers
(With retrievable records available to both sender and
receiver).
We
strictly adhere to the rules and regulations as set out by the Hospitality
Association of
Namibia.
However, we do NOT require or discuss payment in any form until such time as
negotiations are
complete
and you, the guest, are 100% satisfied with the suggested itinerary
and quotation of your
requested safari.
Only after a written
Itinerary Control Check
List
had been accepted and
signed by you, do the rules and
regulations of HAN apply.
This
signed Itinerary
Control Check List will authorize Southern Skies to start the
reservation process
at
all the accommodation venues included in the accepted itinerary. You will be kept
informed
of the
progress
on a continuous basis until all written confirmations have been received
from
the lodging
establishments.
30 (Thirty) days prior to the departure of
your self drive tour, 100%
of the quoted and accepted tour price
must be paid to Southern Skies, in order to secure your
confirmed
bookings. (The HAN
Law & Regulation
protects the accommodation establishments
by allowing them
to automatically
cancel any confirmed booking for which the 100% payment
was not received on the due date,
and allocate it
to another applicant).
ONE EXCEPTION!!
Where venues of the Namibia Wildlife Resorts (Para-Statal) are
included in an itinerary, this portion of the accommodation
costs
must
be transferred together with the signed Itinerary Control Check
List. The
reason being that
these
venues are somehow not bound by the HAN regulations, and
they require FULL PAYMENT
within 48 hours after reservation & confirmation of
a booking. Where such venues are
included in
an itinerary, it will be pertinently stated
on the relevant Itinerary Control Check List, clearly
indicating
the amount involved for
each individual itinerary.
We now
invite you to come and share a few days of glorious sunshine with us, here in
Namibia.
Your
friendly Southern Skies team
|